Question 1

Do I need a special tool to use Suspend?

Accepted Answer

No. Just your phone, your bike, and a shock pump if you have one. Suspend is built around the dials and air pressures already on your fork and shock. No sensors, no add-ons.

Question 2

Is it on iPhone and Android?

Accepted Answer

Suspend is on the App Store for iPhone today. The Android version is in the works: tap the Google Play badge to join the waitlist, and we'll email you the moment it's live.

Question 3

Does it actually know my exact fork and shock?

Accepted Answer

Yes. Suspend has tuning models for the major Fox, RockShox, Öhlins, EXT, and Cane Creek units back to 2017: air spring rates, click counts, the works. Pick yours when you set up the bike.

Question 4

Does it integrate with Strava?

Accepted Answer

Optionally. Connect once and Suspend can pull in ride hours to roughly track service intervals.

Question 5

Is the AI suggesting random things?

Accepted Answer

No. It's constrained to the actual valid range for your damper, ranked against thousands of pro tunes for similar bikes and rider profiles. Every suggestion shows its reasoning.

Question 6

How much does it cost?

Accepted Answer

Free for one bike, with generous tuning limits. Pro ($7.99/month or $49.99/year) unlocks unlimited bikes, unlimited AI tuning, photo attachments, Strava and Apple Health auto-sync, multiple tune profiles per bike, and full service history.

Question 7

What about my data and privacy?

Accepted Answer

Your bikes, tunes, and ride history are tied to your account and only visible to you, enforced server-side rather than just in the app. We don't sell your data, ever. You can delete your account and everything in it whenever you want.

Suspend for Android is coming.